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This included most urban clusters and even rural regions. Aspects of surveillance and privacy gain importance with increased digital usage.īy late May 2020, at the time of writing of this article, over 200 countries and territories in the world were affected by the Coronavirus pandemic. Digital money, too, assumes importance in crisis situations and research will address their adoption, consequences, and mode. A key research issue will also be the impact and consequences of internet shutdowns, frequently resorted to by countries. Further, the issues of net neutrality and zero-rating plans will merit scrutiny. Research may address the consequences and causes of the digital divide. The regulation of the internet, a key resource, will be crucial post-pandemic. Online fraud is likely to grow, along with research on managing security.
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Workplace monitoring and technostress issues will become prominent with an increase in digital presence. Gig workers and the gig economy is likely to increase in scale, raising questions of work allocation, collaboration, motivation, and aspects of work overload and presenteeism. Blockchain technology will become important and will entail research on design and regulations. We explore possible scenarios of the digital surge and the research issues that arise.Īn increase in digitalization is leading firms and educational institutions to shift to work-from-home (WFH). People and organizations all over the world have had to adjust to new ways of work and life.
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The Covid-19 pandemic has led to an inevitable surge in the use of digital technologies due to the social distancing norms and nationwide lockdowns.
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